Frequently Asked Questions

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How it works

BirdBuffer® controls all flying birds in open spaces by dispersing safe, invisible vapor from a tested, proven, and approved bird repellent, Avian Control or EcoBird 4.0, which contains active ingredient methyl anthranilate (MA). MA is concentrated grape juice extract and flavoring used in many food products, including bubble gum, and is US FDA approved (United States Food and Drug Administration) for many uses, including bird control.

BirdBuffer® is operated by an electrically controlled air compressor/blower motor with an automated timer set to vaporize fluid every 2 minutes keeping fresh vapor air-borne.  BirdBuffer®  is placed where birds are actively flying and timed to keep vapor in the area as long as possible. Releasing vapor particles at 60 mph, BirdBuffer® is able to effectively spread invisible vapor over large areas, even with very small amounts of fluid.

Tiny particles of vapor (less than 10 microns) penetrate bird’s mucus membranes most effectively when they’re flying. Vapor penetration causes a safe yet irritating response in birds’ trigeminal nerves which acts as a natural eco-friendly repellent, causing birds to fly away and relocate. When birds try to return they repeatedly breathe the irritant and repeatedly fly away. Birds soon remember there’s an irritant in the area and then stay away. This is a key element to keeping them away from large areas and makes it possible to have better bird control than other forms and methods.

Print a handy pdf document here: How It Works.

Tiny particles of vapor (less than 10 microns) penetrates mucus membranes of birds’ airways when they’re flying. Vapor penetration causes a safe yet irritating response in birds’ trigeminal nerves which acts as a natural eco-friendly repellent, causing birds to fly away and relocate. When birds try to return they repeatedly breathe the irritant and repeatedly fly away. Birds soon remember there’s an irritant in the area and then stay away. This is a key element to keeping them from large areas and makes it possible to have better pigeon and bird control than other forms or methods.

Birds do not have to smell BirdBuffer vapor in order to feel the irritation. They react up to 700’ away when they fly into the air-borne nano-particles. They continually try to find other areas to go to and soon leave the area. When birds can’t see it, but get a reaction to it, they find they can’t outsmart it, so they leave. This educational process can take 30 to 90 days depending on airflow, placement, size of the birds, whether or not they are nesting and depending on how long they have been there.

Indoors – One BirdBuffer® will provide enough vapor to cover the size of a football field (120 x 53 yards). The internal high volume blower provides sufficient coverage without the need for an additional fan.

Outdoors – One BirdBuffer® will cover a one acre area when strategically placed with wind assistance or a wind machine. To check wind direction and best placement, use Windicator spray to determine coverage. Larger coverage – up to 5 acres can be obtained with a double-output or Super BirdBuffer® and/or additional fans/wind-machines. Contact us for more information.

Inside BirdBuffer® are vaporizing heads that break down each droplet of MA (Methyl Anthranilate) into a million parts called parts per million (PPM). One million parts per million would be all of the air inside of a space covered with particles. BirdBuffer® filters out larger particles, and separates the part by adding air, thereby reducing the PPM down to only 5 PPM. At the same time, it increases the spread of vapor over much large areas. Because of this, only a very small amount of particles of the MA fluid is needed to be powerful enough to disturb a bird’s comfort level.

NOTE: When MA is used in chewing gum and candy it contains 2200 PPM. Bird response of nano-particles when vaporized by BirdBuffer is less than 5 PPM. Higher concentrations are not necessary if the automated cycle constantly introduces new and fresh nano-particles in the air birds frequent

Birds, Bats, and “Bugs” (Disease)
Birds enjoy a much more favorable public image than rodents or insects; therefore, one must be very careful in their control efforts, particularly by not harming protected species. Many people enjoy watching birds but not many enjoy the mess, disease or damaging acid-laden droppings associated with them. In this regards, birds can be unwanted pests and we are concerned with any pest that can contaminate and damage products, processing plants, and plant environments.

BirdBuffer® is the only bird control product that is not harmful to birds and proven to redirect them away from the vapor-treated area. Methyl anthranilate, the active ingredient in BirdBuffer® vapor, is natural and eco-friendly. It is not harmful to birds or people – it simply acts an irritant to the birds, naturally repelling them.

Bird droppings carry disease and are highly acidic in content – causing  disease in people, and expensive property damage.

Researchers at the University of Florida (UF) Emerging Pathogens Institute state, “Salmonella is the leading disease-causing bug overall, causing more than $3 billion in disease burden annually.” (Salmonella is present in bird droppings.) Their report lists the number of illnesses, costs, and overall public health burden of specific microbes in particular types of food-borne disease – such as Salmonella from birds. Read more here.

Birds do not have separate functions for excreting liquid and solid wastes which is why bird poop is white. They do both together at the same time resulting in high acidic white droppings. This highly acidic excrement is highly damaging to equipment, planes, buildings, facilities, power plants, etc. costing businesses hundreds and thousands of dollars in maintenance and replacement costs annually.
Salmonella is listed in the top five leading bugs resulting in being the leading disease-causing bug overall, causing more than $3 billion in disease burden annually. Read more here.
Most information found is regarding pigeons. They poop approximately every 15 minutes during flight totaling about 25 lbs. per year. How many birds are hanging out at your business? Multiply that number x 25 and that’s about how much waste you’re going to have to clean up – give or take a few pounds depending on the size of the birds – larger or smaller than a pigeon.
Keeping control of pesky birds is challenging, but necessary if clean environments are needed for food production and sanitary work conditions. Use of BirdBuffer® will reduce (if not eliminate) bird problems, thereby reducing bird droppings, mess and diseases (ie. Salmonella) which accompanies them.
Birds are attracted to open doors, places to roost and nest, the presence of food products (nuts, seeds, etc.), warmth from machines, leaky equipment – possible food source, and they are especially attracted to other birds and their droppings. Eliminating as many of these factors possible will greatly assist you in reducing birds attracted to your facility but when it’s still not enough – there’s BirdBuffer!
o Birds don’t like smooth, slippery or sloped surfaces.
o Minimize anything for the birds to roost or perch on.
o Minimize entry points (windows, dock doors).
o Remove roof-mounted equipment.
o Eliminate open rafters or roof beams – paneled ceilings are necessary.
o Minimize gaps in the roof structure or where the roof joins the walls.
o Strips of plastic, cloth, or metal hung in doorways can hinder birds from entering.
o Remove or modify ledges and/or install barriers to keep birds from nesting and/or roosting in or on the storage facility.
o Other attractive nearby roosting sites, such as large trees, may also need to be eliminated.
o Maintain good sanitation practices so birds are not attracted to storage areas.
o Prompt clean-up of spills and droppings. Wastes should be collected, covered, and stored appropriately outdoors away from the building.
o Prompt removal of nests.
When you have done everything else possible and there are no other options – call BirdBuffer for proven, safe, cost-effective bird control!
When birds are exposed to MA as they are roosting, you may see signs that indicate they are getting a reaction, but not enough to make them leave the area. If they have a nest, they will continue to feed the young until the entire family leaves the area or the nest is removed. During this nesting period, other birds testing the area for comfort will not want to start a nest where they feel uncomfortable. They will move to another location.

Birds have their own ways of communicating. Bird language consists of using their body language, body parts, and voices to express a wide range of emotions. Beak clicking is when the bird is trying to tell other birds it is threatened or protecting something. Beak wiping shows he is aggravated or upset or trying to dislodge something stuck in his throat.

When birds fly, their heart beat is faster, their breathing is faster. During flight they inhale enough MA particles to create an irritating reaction. They may go outside the area and perch close by to try and figure out why they had such a bad reaction or what caused it. If they cannot see something different, then they relate the area as the problem.

Birds may return to test the area again and again. New flocks coming in will continue to try the area as well as older residents returning. Their memory is locked in for hundreds of miles and they remember where they used to roost, making it necessary to continue using BirdBuffer® as a prevention tool.

No. It only affects mucous membranes and trigeminal nerves of birds.
Avian Control® Fluid
Familiarize yourself with the operation of your BirdBuffer® or read the operating instructions for additional information. Pour Avian Control® directly into the fluid tank of your BirdBuffer® and operate the unit as directed. For best results use a very low timed, automated setting. If you use high settings the atmosphere becomes “too saturated”. Extremely low settings on BirdBuffer® generate a “dry” nano-particle which penetrates bushes and trees for several acres. Used indoors it will penetrate shelves, eves, piles of product or around crates without leaving a residue.
Each *automated BirdBuffer® unit holds one gallon of fluid. *BirdBuffer TF (Thermal Fogger) is manually operated and holds less fluid.
Each *automated BirdBuffer® unit uses about 1 gallon of Avian Control® fluid every 4 weeks.

BirdBuffer® units require very little product. Generally 2 oz are enough to cover 3-5 acres per day when automated to release particles for 20 sec. each 2.5 minutes, 4 hours in the morning and 4 hours at evening before dark. With one gallon of Avian Control® you can affect approximately 3-5 acres for one month. With experience and automation, less product is used as the birds find new nesting and roosting places to go.

Fluid can be ordered as needed via telephone or e-mail. Please send a P.O. if needed for your company.

We have an “Auto-Fill” program where you order a set number of maintenance kits including fluid and instruct us how often you need them to ship automatically. BirdBuffer uses approximately 1 gallon per machine per month. Many customers receive one maintenance kit per month per BirdBuffer. This saves time and energy for everyone involved as you don’t need to remember to contact us to order. We will automatically process your order as often as directed, then when the maintenance kit(S) arrives you are reminded to change the filter and add more fluid. This ensures regular maintenance and ultimately better results.

Note: As you get better and better response, you can reduce the amount of fluid consumption by increasing the off time on the timer (usually after 6 months to 4 minutes off). (1 gallon/6-8 weeks)  Double output units require 1.5 x more fluid. (3 gallons/2 months)

Save $40 when you purchase 4 maintenance kits at a time.

Sign up for our “Auto-Fill” program today! Put “Auto-Fill” in the subject line of our contact form.

Products
If birds have been there a long time, they may need a one-two punch to get them uncomfortable to the point that they want to leave the area. When birds have food and other droppings on the ground to “keep” them there, we suggest using our thermal fogger – BirdBuffer® TF, for the first two weeks and spraying the area with our BirdBuffer Spray Kit. Use the fogger each morning for 15-20 minutes for the first week, then every 3 days the second week until good results. Use the BirdBuffer Spray Kit on old nesting areas or places where you have cleaned up the droppings to keep birds from wanting to return.  Use the spray every week for the first month or when it rains.
The difference is that BirdBuffer® Q3 & Q2 produce a constant, virtually invisible, dry vapor, whereas TF produces a thicker, more potent and visible fog. After three months into the program, active birds leave the area. Some birds can withstand discomfort on a temporary basis. But as time goes on, they start to realize this discomfort is not going away, in fact, it increased with the thermal fogger. Birds become more and more sensitive to vapor and leave the area.
Bird Buffer LLC offers several units: the ALL new BirdBuffer Q3, a vapor machine with digital timer and easy fill, BirdBuffer® TF, a handheld thermal fogger to get rid of stubborn birds, and BirdBuffer® TD, a smaller indoor version of the Q3 system. See all products here.
BirdBuffer® Q3 and Q2 have an internal heater included. If the temperature drops below 55ºF, the internal heater keeps it warm enough to operate to 0ºF. If temps get below 0ºF you would need to have an optional external heater down to -20ºF. Below -20º is a special unit for extreme cold. An additional heater would be needed for a BirdBuffer® TD if used in temperatures below 55ºF.
ALL NEW BirdBuffer® Q3 has this weatherproof cover already built-in. BirdBuffer® Q2 requires a weatherproof cover when used outdoors to protect it from the outdoor elements. BirdBuffer® TD does not have a cover included or available; therefore, it must be operated in a covered area protected from sun, rain, wind, and snow. 
Placement
Placement of BirdBuffers at the upwind side of the roof top assists and carries vapor over top of the factory to birds. Or BirdBuffer can be hung under an eve or overhang.
Yes. Use of a good cigar for constant output helps. Or a small smoke machine.  But for $11/can, Windicator® has the best ability to demonstrate how vapor will travel and where it goes. It is also helpful for placement of BirdBuffer during business hours. Remember, vapor comes out of the BirdBuffer® and then disperses – up, down, and sideways – covering a large area right away.
Yes, we will assist you and walk you through each step of your installation. We only assist in person as absolutely necessary with prior arrangements. It is really a very easy, straight-forward installation.
Yes; however, birds need a clear exit to the outside. Without a clear exit for birds, the most effective placement for BirdBuffer® is outside on the roof. It effectively places an invisible barrier around the area that retrains birds not to return.
Winds can actually help spread the material if not constant.  Birds communicate and can become stimulated from over an acre away. Upon reviewing your facility specifics, if we don’t think conditions are correct, we won’t encourage you to install it.
Timing
Best results are achieved when birds congregate in the early morning to look for their preferred feeding grounds and in the early evening prior to settling down for the night. It is important to expose as many birds as possible to nano-particles in the air in the beginning of the operation. In subsequent applications, birds will leave much faster and it will take longer for them to return.
BirdBuffer® timer should be set to operate for a few hours in the morning and a few hours at night in large open areas. Just “set it and forget it” for one month. There is a 24 hour clock and a cycle-timer for on/off repeating operation. The 24 hour timer should be set for 4 or less hours in the morning (to come on just before dawn), and 4 or less hours in the evening (to go off 30 minutes after dark) or for short periods when birds are most active.

See your model’s manual or operating instructions for specifics on how to adjust the cycle-timer. Links to manuals are included on each product’s specific page.

Yes. Setting the timer correctly, BirdBuffer® will create an invisible vapor cloud just before dawn when they wake up and fly out. When birds fly through the vapor, it gives them memory. When they come back,  BirdBuffer® has another vapor cloud ready for them to fly in. This gives them memory again. Each time they fly through vapor, they remember they don’t like it and they begin to naturally avoid the area. It becomes effective when birds learn that this location is where they have the difficulty. During the night while they sleep (roost), BirdBuffer is not running. The vapor at night doesn’t affect them until they fly so having it on would waste power and fluid.
Instructions for setting the timer should be 30 sec on every 2 minutes while the fan is operational (unless the 24 hr clock is in an “OFF” position). BirdBuffer should be “on” 30 minutes before sunrise and 30 minutes after sunset. If operating in an “open/indoor” environment, turn on after you open the doors and turn off 10 minutes before you close the doors. This will be sufficient amount of product in the air. Since vapor can stay airborne for several hours when indoors, it is not necessary to do more. Going too much, or too fast is not a good idea. A little goes a long way and lasts a long time.

Smaller birds need stimulation to flap their wings, so even a small wad of tin foil thrown in the air gets them to fly instead of roost or float. This makes a big difference in their reaction time and can help them get the extra stimulation to fly out and tell their friends not to come in. At this point we want them to leave, because that’s when they tell other birds not to come in. If you trap, shoot, or capture small birds during this period, it signals other birds they didn’t come out, so it must be a party in there, let’s all go. By letting them leave, they tell other birds not to go in now, but wait till the lead or scout bird gives the “all clear”. Their training exercise will require one or two scouts to continually check the site to see if anything has changed. This is the part that makes letting them go back outside hard for some to understand when you’re trying to get rid of them, but works the best for this application.

Yes. During your bird control process, “scouts” will try to return, requiring subsequent vapor each day, enough to continuously deter flying birds from returning. After several months, it is possible to turn down the timer for less fluid consumption and still maintain good bird control. Pigeon control can be challenging if you turn it down too much, so keep a regular 2 minute “OFF” program, adjusting the “ON” time up or down.

Use of BirdBuffer® Thermal Fogger is only needed with smaller birds or birds that had been nesting at the beginning. Once old nests are removed and the area is cleaned up without any signs of bird activity (droppings, feathers, nests), you maintain good results by turning down the timer on BirdBuffer® Q3, Q2, or TD to release less vapor. This also uses less fluid. At this stage, no more handheld fogging is necessary.

Results
Our business is built on success stories. We work diligently with our customers during each step of installation and in the first few months following to achieve exemplary results.  It needs to work and does 96% of the time.  Smaller birds take longer.  Larger birds – faster results.

Note: Nesting is not counted in results. If birds are nesting, they are very determined to feed and will continue to nest. However; BirdBuffer® will reduce new birds from joining in and when the nesting season is complete, they will also leave  the area. It’s best to have BirdBuffer® installed prior to nesting season. This will prevent their desire to return. Eliminating bird droppings, feathers or other signs of bird activity is critical to removing birds’ attraction to your facility.

Warranty/Guarantee
No, we do not have a money-back guarantee as results are based on many factors – many of which are beyond our control. Results are based on placement, timing, fluid freshness, and regular maintenance. When BirdBuffers are used as recommended, 96% of our customers report excellent and satisfactory results.
FIVE YEAR LIMITED WARRANTY
BirdBuffer LLC. guarantees to the original purchaser that this product shall be free of defects in material and workmanship, under normal use, for a period of One Year from the date of purchase shown on the sales receipt when using Avian Control Fluid or EcoBird 4.0 with date stamped no longer than one year old. This warranty covers five years for the tank, compressor and fan parts and labor with one year for electronics, providing the product is returned to BirdBuffer LLC. in the original shipping carton and packaging. Fluid must be removed before shipping or additional charges will apply.
NOTE: There is a one year warranty on electrical components.

Damage resulting from shipping, accidents, misuse, negligence, unauthorized repairs, unauthorized fluids or modification of the machine or the fluids is not covered by this warranty. All transportation costs to the factory are the responsibility of the purchaser and must be prepaid. No liability is accepted for injury or for loss, damage or expense resulting from any interruption whatsoever in the operation of the product or from any consequential loss arising there from. No liability is accepted for normal wear and tear. Exposure to outside elements without proper covers voids Warranty. Unit cannot be used outdoors or in wet weather without protection with the covers against the elements. Even then, use in high salty or humid conditions will cause corrosion of connectors and will add to repair charges.

We wish to satisfy YOU, our customer, and have implemented many measures to prevent problems and assure customer satisfaction. However, should you need a missing part or have a functional problem with your product, please call 425-697-4274 from 8:00 am – 4:30 pm (Pacific Time) Monday – Friday, except for holidays. Our customer service department will respond to your problems immediately. Please have the following information available when you call:
1) Model and Serial Number
2) Where and when the product was purchased
3) Nature of the problem
4) Receipt or verification of date stamped proper fluids being used.

Pricing/Financing
Each BirdBuffer® order is unique and customized to our customer’s needs. We sell direct and have reduced prices available for approved re-sellers. Contact us for your customized estimate today.
Yes, we have an “in-house” rental program based on credit application. We also work with a Leasing Company that can get you started for as low as $275.00 per month with a $1.00 buyout option at the end of it. For more information regarding pricing and our rental and lease program, please contact us. (Our pricing page is password protected. You must contact us for the password.)
The Q3 and Q2 units each costs approximately $90 to $95 to ship ground. Contact us for a more accurate estimate.
Other
There are many authorized/licensed Pest Control Operators who carry the full warranty and guarantee of our product when they purchase the equipment through us. They have been well trained in bird handling, trapping, and clean-up. Their service comes with more than we can offer you from our location. If you need other work in reference to capture of critters, or if a bird is trapped in a room and cannot fly out, they have the equipment and know how to do the complete job. We have worked with many Pest Control Operators for several years. Call us to find one of our preferred operators in your area.
The USDA bird management model is different from BirdBuffer. The USDA model is more dependent on the use of labor to deal with bird problems. These solutions tend to be costly in terms of both labor and capital. They often involve crews of people, vehicles, various noise making devices.

The model for BirdBuffer is to use automation to reduce labor and therefore reduce costs associated with bird control. BirdBuffers use labor once per month to fill a machine and change the filters, which takes about 15 minutes.

USDA will employ men to “haze” birds, a term they use for making them fly. This is sometimes in the form of loud cannons, or pyrotechnics. In our studies we have found this to produce temporary movement of birds to nearby locations. Birds learn quickly to fly away when hazers show up but return just as quickly when they leave.

In San Antonio, Texas they have done this for years. Deputies or police officers, working with USDA, use pyrotechnical guns to launch explosive devices into the air. The sudden noise combined with bright light scares birds away. When they all fly away, they are scared enough to increase their droppings. To protect restaurant customers, people are asked to go inside! Deputies walk down the River-Walk tourist attraction shooting noise makers into the air as they go. Because it is only a temporary solution, they do this every night. Birds leave for a few hours only to return the next day. This keeps birds “stimulated” to leave for short periods of time, while employing manpower on a continuous basis to “haze” or “stimulate” the birds. Cleaning up excess droppings from the frightened birds remains a concern, health hazard, and additional labor expense.

Another method of bird control is using a falconist or trained dog handler to control the air space. Because the falcons and dogs are specially trained, the expense of hiring a falconist or dog handler is high. They are hired on variable basis varying from daily to weekly, depending on the budget. This is another method of employing more manpower to solve a problem that could be solved more effectively and at a lower cost with BirdBuffer. Each time birds return, a falconist or dog handler is called into action. Bird droppings and clean up costs remain.

>With BirdBuffer, the only manpower required is 15 minutes once a month, to fill it with fluid and change the filters. Since BirdBuffer only uses one gallon of fluid per month, cost of operation compared to more labor intensive management approaches is drastically reduced. Clean-up of  bird droppings is also reduced dramatically and is soon eliminated.

With BirdBuffer, customers have found a Return of Investment within as little as 2 to 6 months, depending on the realized cost savings and the way ROI is calculated by the organization. This is contrasted with costly labor and other expenses (clean up, noise makers, pyrotechnics, vehicles, etc.) on an ongoing basis. Bottom line – BirdBuffer really works and keeps birds away. The alternative is doing little more than temporarily scaring them away to have them return again and again. Which approach would you prefer?


Research & Development

When BirdBuffer® Inventor & CEO Gary Crawford raised homing pigeons and raced them, he learned that birds have great memories.

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Safety First

Why worry about birds? The longest known disease caused from birds and their droppings is Salmonella which becomes airborne.

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How it Works

BirdBuffers®  are proven to control birds with tested and approved bird repellent, MA (Methyl Anthranilate), a grape juice concentrate and flavoring used in many food products including bubble gum.

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