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1420 80th St SW, #D | Everett, WA 98203 (425) 697-4274
BirdBuffer LLC. guarantees to the original purchaser that this product shall be free of defects in material and workmanship, under normal use, for a period of One Year from the date of purchase shown on the sales receipt when using Avian Control Fluid or EcoBird 4.0 with date stamped no longer than one year old. This warranty covers five years for the tank, compressor and fan parts and labor with one year for electronics, providing the product is returned to BirdBuffer LLC. in the original shipping carton and packaging. Fluid must be removed before shipping or additional charges will apply.
NOTE: There is a one year warranty on electrical components.

Damage resulting from shipping, accidents, misuse, negligence, unauthorized repairs, unauthorized fluids or modification of the machine or the fluids is not covered by this warranty. All transportation costs to the factory are the responsibility of the purchaser and must be prepaid. No liability is accepted for injury or for loss, damage or expense resulting from any interruption whatsoever in the operation of the product or from any consequential loss arising there from. No liability is accepted for normal wear and tear. Exposure to outside elements without proper covers voids Warranty. Unit cannot be used outdoors or in wet weather without protection with the covers against the elements. Even then, use in high salty or humid conditions will cause corrosion of connectors and will add to repair charges.

We wish to satisfy YOU, our customer, and have implemented many measures to prevent problems and assure customer satisfaction. However, should you need a missing part or have a functional problem with your product, please call 425-697-4274 from 8:00 am – 4:30 pm (Pacific Time) Monday – Friday, except for holidays. Our customer service department will respond to your problems immediately. Please have the following information available when you call:
1) Model and Serial Number
2) Where and when the product was purchased
3) Nature of the problem
4) Receipt or verification of date stamped proper fluids being used.